This is the best KPI application for your company
in business,Key Performance Indicator (KPI) is important measure in measuring company performance. KPIs help companies to measure whether they are moving in the right direction or not. For example, measuring performancesales, customer service, or your call center agent. Therefore, it is very important for companies to have a good and reliable KPI application. However, with the large selection of KPI applications available, selecting the best one can be a challenging task.
In this article, we will discuss some of the best KPI applications that can help your company manage and measure business performance. Come on, find the best KPI application for your company by reading this article to the end!
What is KPI Application?
KPI application is a system that helps companies measure and analyze employee KPIs more easily and effectively. KPIs can help track and understand company performance in real time, which enables continuous improvement.
KPIs also help measure and evaluate performance at different levels and provide useful information for making the right decisions. In addition, it also helps your company understand how it compares to competitors, monitor trends, and ensure the company meets industry standards. So this KPI application allows your company to track employee performance and ensure you are on the right track to achieve business goals.
Why is KPI Application Required for Companies?
KPIs are necessary for companies because they can help you determine and measure their performance effectively and efficiently. KPIs are an important measure of a company’s performance and help it measure progress towards achieving its goals. This helps companies understand which parts of their business are working well and which need improvement, facilitating better decision making and ensuring that companies focus on the right areas to achieve their goals.
In addition, KPI applications help companies monitor their performance on an ongoing basisreal time and easy reporting. This allows organizations to take immediate action when they identify a problem or spot an opportunity to improve performance. The application also simplifies performance reporting and analysis, enabling businesses to track their progress and generate reports showing how they are achieving their goals.
Not only that, the KPI application helps companies ensure that they are focusing on the right goals. By effectively tracking and measuring their performance, organizations can ensure that they are focusing on the areas that matter most and effectively prioritizing their resources. This helps organizations achieve their goals and ensures they focus on what matters most to business success.
What are the Benefits of KPI Application for Companies?
Here are some of the benefits of the KPI application:
1. Provide a Clear Assessment: KPI application provides clear and easy visibility in measuring the performance of an organization. This helps to identify and measure the success rate of the company in achieving its goals.
2. Helps Make Decisions: KPI applications assist leaders in making decisions by processing available data and measuring performance from time to time.
3. Keep Focus On Strategic Goals: The application of KPIs helps to ensure that all departments work according to the organization’s strategic goals and helps to ensure that each task has a positive impact on organizational performance.
4. Data Transparency: The KPI application helps create transparency and accountability within the organization by ensuring that all parties understand the targets and goals that are being achieved.
5. Eases Data Analysis: The KPI application simplifies the process of data analysis and ensures that the information needed is easily and quickly available.
What to pay attention to in choosing a KPI application?
The following needs to be considered in selecting KPI applications:
- Understand your goals and needs in using the KPI application. So that helps choose the application that suits your company’s needs.
- Choose an application that is easy to integrate with other systems or applications.
- The application is easy to use and understand by all employees. Look for apps that haveinterface easy to understand.
- Make sure the app you choose has the features that meet your business needs.
- Choose a vendor/provider that has responsive support and customer service.
- Compare the prices of various KPI apps and choose the one that fits your company’s budget.
- Make sure the application you choose can grow and keep up with your business growth.
By considering the above factors, you will be able to choose the right KPI application for your business. So you can have an effective system to monitor and improve company performance.
What is the Best KPI App For Companies?
In this digital era, many vendors provide KPI applications for businesses. Therefore, you need to know how to choose the best vendor for your business. Well, now you know how to select KPI applications. To make it easier for you to choose the application, we have summarized the three best KPI applications that you can choose from, namely:
1. Warranty
The first recommendation, namely Barantum. Barantum.com is a technology company providing CRM, call center and omnichannel systems in Indonesia that can help increase business sales and improve the performance of sales and customer service teams.
With the omnichannel application from Barantum, you can integrate many communication channels from telephone, short messages (SMS), social media such as Facebook and Instagram, web chat, to WhatsApp usingWhatsApp APIs official withverified badge (green tick).
All of these channels will be linked into one windowinterface which will make it very easy for you to reply and respond to messages from customers.
Various features offered:
- KPI Tracking and Task Management
Has customizable KPI tracking and task management features. So you can create KPIs according to business needs. - Report Management
Present complete data, including monitoring and management of sales activities, sales pipeline visualization to track ongoing business processes and deals, as well as reporting and analysis to provideinsight and better decision making. - Omnichannel & WhatsApp Business API
Integrated withWhatsApp and Omnichannel others such as social media, web chat and cloud call center systems forcustomer service. - Sharing File
You can work more efficiently and dynamically between departments by swappingfile in CRM with other fellow CRM users in your business.- Barantum Cloud Call Center system integration
Barantum dedicates its services specifically to helping business entities in Indonesia to be able to provide the best service to their customers, by using Barantum you can enjoy many services including a Cloud-based Call Center system that will help sales, telesales or customer service teams in providing services best.
- Barantum Cloud Call Center system integration
2. Zoho CRM
The next best CRM application software is Zoho. This platform encourages business growth by building good customer relationships. Zoho CRM offers a number of efficiencies in the company’s CRM-related activitiestools, such as automating daily jobs.
Various features offered:
- Omnichannel
- Workflow Automation
- Integration
- Self-Service Database
3. HubSpot CRM
CRM application software that is still relatively new is HubSpot. HubSpot has a unique tracking code for each HubSpot account that is used to monitor traffic onwebsite You.
Various features offered:
- Live Chat
- ChatBot
- Email Marketing
- Marketing Automation
- Sales Management
- Business reports and analysis
- Management contact
Those are the best KPI apps that you can choose for your company. By having a good KPI application, your company can increase efficiency and measure business performance easily. The application will help companies make the right decisions and achieve their goals more effectively.